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What's Involved

The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. You will need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. You will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. You will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. You will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

The minimum duration of this apprenticeship is 12 months and typically 18 months duration. You will be required to attend college 1 day a week.

This is a Level 2 Apprenticeship.

Entry Requirements

A minimum of 5 GCSE’s Grade A*- D including: • GCSE Maths Grade D/3 or Functional Skill in Maths Level 1 • GCSE English Language Grade D/3 or Functional Skill in English Level 1

Working as a Maintenance Assistant, Property Engineer, Facilities Assistant, Maintenance Engineer, Maintenance Manager, Maintenance Technician, Caretaker, Janitor, Multi-Skilled Technician, Premises Manager for a minimum of 30hours per week.

Where will it take me?

Upon successful completion of this apprenticeship you will be a qualified Property Maintenance Operative and will be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership for the apprentice whilst studying. BIFM have confirmed resources and learning materials will be available for the apprentice to support them throughout their learning journey.

Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.

At the end of your apprenticeship, the college will work with you and your employer to help you go on to the next level of training or gain full-time employment, either with your current employer or another employer the college has access to. The skills, knowledge and qualification you will gain from your apprenticeship means that Havering College can help you get to the level employers are looking for.

Course Assessment Method

Throughout your apprenticeship you will have to complete an on programme assessment consisting of a portfolio of evidence including a short research assignment. (30% of the overall mark)

The End Point Assessment (EPA) has three components – all will need to be passed in order to be awarded the apprenticeship.

  1. A Synoptic Knowledge Assessment – to consist of multiple-choice or structured questions (short answer) to assess the bulk of the generic knowledge across the apprenticeship. (20% of the overall mark)
  2. A Synoptic Practical Assessment – this required you to complete a number of core activities, in controlled conditions. (40% of the overall mark)
  3. A Synoptic Interview – used to question you on skills not covered by the practical assessment as well as behaviours using the portfolio of evidence as a basis for the discussion. (10% of the overall mark)

Where and When

Apprenticeship Standard Property Maintenance Operative Level 2

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Fee Information

Course Code Study Mode Start Date Under 16 16-18 19+ International
J610STN-18 Part Time 10/09/2018 N/A £0 On Request N/A

Notes About Fees

Fees shown are per year.

Find out more by speaking to Admissions:

  • For full-time further education courses call 01708 462833
  • For part-time further education courses call 01708 462801
  • For higher education courses, or if you’re an overseas student, call 01708 462801


  • To find out if you’re entitled to support call Student Services for advice on 01708 462718 ext 2718
  • You don’t have to pay tuition or admin fees if you’re 16-18 and studying a further education funded course.
  • You need to pay higher education course fees each academic year.

Contact the Admissions Team

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2020-21 Course Guide

Havering College Course Guide 2020/21

Ofsted 2016 Report