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What's Involved

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

This apprenticeship has been designed to provide access to development opportunities for as wide a range of individuals as possible. This includes individuals who are at the start of their career in leadership and management and who wish to take their first steps into professional management. It is also appropriate for those already in management roles who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

The minimum duration of this apprenticeship is 18months and typically 24 months. You will be required to attend college one day per week.

This is a Level 3 Apprenticeship.

Entry Requirements

A minimum of 5 GCSE’s Grade A*- C including: • GCSE Maths Grade C/4 or Functional Skill in Maths Level 2 • GCSE English Language Grade C/4 or Functional Skill in English Level 2

Working in a role such as Supervisor, team leader, project officer, shift supervisor, foreperson and shift manager for a minimum of 30hours per week.

Where will it take me?

Upon successful completion of this standard you will achieve a Level 3 Diploma in Management and you will gain a recognised qualification as a Team Leader/ Supervisor.

You may choose to register as associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.

At the end of your apprenticeship, the college will work with you and your employer to help you go on to the next level of training or gain full-time employment, either with your current employer or another employer the college has access to. The skills, knowledge and qualification you will gain from your apprenticeship means that Havering College can help you get to the level employers are looking for.

Course Assessment Method

On programme assessment We strongly recommend that on programme assessment is used to monitor progress in the acquisition of knowledge, skills and experience and that this should include one element: • A level 3 diploma in Management The End Point Assessment (EPA) consists of four components – all will need to be passed in order to be awarded the apprenticeship.

  1. A Knowledge Test – using scenarios with questions Knowledge of leading people, managing people, building relationships, communication, operational management, project management, finance (30% of overall grade)
  2. A Competency Based Interview - Knowledge and application of learning relating to leading people, managing people, building relationships, communication, operational management, project management, finance (30% of overall grade)
  3. Assessment of Portfolio of Evidence - The portfolio of evidence will demonstrate the skills and behaviours learned and applied. Assessment will monitor ongoing performance of the apprentice, and the training provider and employer must support the apprentice and provide guidance as required. (20% of overall grade)
  4. Professional Discussion relating to CPD activity Evidence of CPD, training and personal development activities and how learning was applied to the role and workplace (20% of overall grade)

Where and When

Team Leader/Supervisor Apprenticeship Standard

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Fee Information

Course Code Study Mode Start Date Under 16 16-18 19+ International
B340STN-18 Part Time 10/09/2018 N/A £0 On Request N/A
B340STN-19 Part Time 09/09/2019 N/A £0 On Request N/A

Notes About Fees

Fees shown are per year.

Find out more by speaking to Admissions:

  • For full-time further education courses call 01708 462833
  • For part-time further education courses call 01708 462801
  • For higher education courses, or if you’re an overseas student, call 01708 462801


  • To find out if you’re entitled to support call Student Services for advice on 01708 462718 ext 2718
  • You don’t have to pay tuition or admin fees if you’re 16-18 and studying a further education funded course.
  • You need to pay higher education course fees each academic year.

Contact the Admissions Team

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2020-21 Course Guide

Havering College Course Guide 2020/21

Ofsted 2016 Report