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Business ICT

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What's Involved

If you want to learn the basic administration skills needed to work in an office, then this is definitely the course for you. Alternatively, if you are not sure what you want to do as a career, but want to develop skills that will help you in any job, you might like to consider developing your admin skills.

You will study 5 units covering basic administration skills including:

  • Working in administration,
  • Creating business documents,
  • Making and receiving calls,
  • Welcoming visitors,
  • Handling diary systems.

In addition, you will have the opportunity to develop your ICT skills by studying mail merge and text processing, and will also study Personal and Social Development to prepare you for the world of work. Then, to put all your theory into practice, you will undertake a week's work experience.

Entry Requirements

You will require English & Maths GCSE grades 3-1 (D-G) as well as two further GCSEs at grade 2 (F).

Where will it take me?

Successful completion of this course will enable you to progress to the level 2 Certificate or Diploma in Administration.

This course can prepare you for a junior role in an office, but you can also take the skills you have learnt into a variety of industries.

Course Assessment Method

The core business admin units are assessed through completion of externally set coursework. The mail merge and text processing units are assessed through examinations. You will also produce a portfolio of work for your Certificate in Personal and Social Development.

Where and When

Administration (Business Professional) Level 1 Certificate OCR (Qcf)

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Fee Information

Course Code Study Mode Start Date Under 16 16-18 19+ International
B114V1F-19 Full Time 02/09/2019 £421 £0 £421 N/A

Notes About Fees

Fees shown are per year.

Find out more by speaking to Admissions:

  • For full-time further education courses call 01708 462833
  • For part-time further education courses call 01708 462801
  • For higher education courses, or if you’re an overseas student, call 01708 462801


  • To find out if you’re entitled to support call Student Services for advice on 01708 462718 ext 2718
  • You don’t have to pay tuition or admin fees if you’re 16-18 and studying a further education funded course.
  • You need to pay higher education course fees each academic year.

Contact the Admissions Team

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2020-21 Course Guide

Havering College Course Guide 2020/21

Ofsted 2016 Report