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Business ICT

Open-Event-March-2017-580x240 Havering-College-Achievement-Rates-2015 Advanced-Learner-Loans-5

You will study 5 units covering basic administration skills including:

  • Working in administration,
  • Creating business documents,
  • Making and receiving calls,
  • Welcoming visitors,
  • Handling diary systems. In addition, you will have the opportunity to develop your ICT skills by studying mail merge and text processing, and will also study Personal and Social Development to prepare you for the world of work. Then, to put all your theory into practice, you will undertake a week's work experience.

The aim of this apprenticeship is to provide employers in the public, private and not-for-profit sectors with a business and administration workforce who have the skills, knowledge and competencies to support business systems, processes and services who can contribute to making businesses more efficient and productive. It is also designed to meet the skills needs of employers by attracting new talent into a career in business and administration and help to up-skill the workforce to replace those who leave or retire.

The duration of this Apprenticeship is generally 12-18 months.

You will study 5 units covering working in administration, written business communication, communicating with customers, organising business travel and accommodation and organising meetings. You will also study text processing and word processing.

This course has a mixture of practical and theory based units covering a wide range of topics. You will cover written business communication, customer service, career planning, teamwork, organising business travel, co-ordinating meetings and carrying out financial transactions and diary management. You will also develop your typing skills by studying text production and word processing. Then to put everything you have studied into practice, you will undertake 1 week's work experience.

This course has a mixture of practical and theory based units covering a wide range of advanced administration topics. You will study:

  • Producing complex business documents,
  • Supporting recruitment and selection procedures,
  • Understanding functions and roles within a business environment,
  • Verbal communication,
  • Supporting business meetings,
  • Organising business events,
  • Reviewing and developing office procedures and legislation affecting businesses. You will develop your ICT skills by studying text production and word processing and finally to put everything you have studied into practice, you'll undertake two weeks' work experience.

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2017/18 Prospectus

Havering College Course Guide 2017/18

Apprenticeships Havering CollegeEuropean Union Structural Investment Fund Havering CollegeDisability ConfidentMatrix Standard Havering CollegeGreater London Authority Havering CollegeStonewall Diversity Champion Havering CollegeArts Council England Artsmark Award Havering College g3Quality Assurance Agency for Higher Education Havering CollegeYouth Employment UK Havering CollegeSTEM Assured Havering CollegeFair Train Gold Standard