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You will study 5 units covering basic administration skills including:
The aim of this apprenticeship is to provide employers in the public, private and not-for-profit sectors with a business and administration workforce who have the skills, knowledge and competencies to support business systems, processes and services who can contribute to making businesses more efficient and productive. It is also designed to meet the skills needs of employers by attracting new talent into a career in business and administration and help to up-skill the workforce to replace those who leave or retire.
The duration of this Apprenticeship is generally 12-18 months.
You will study 5 units covering working in administration, written business communication, communicating with customers, organising business travel and accommodation and organising meetings. You will also study text processing and word processing.
This course has a mixture of practical and theory based units covering a wide range of topics. You will cover written business communication, customer service, career planning, teamwork, organising business travel, co-ordinating meetings and carrying out financial transactions and diary management. You will also develop your typing skills by studying text production and word processing. Then to put everything you have studied into practice, you will undertake 1 week's work experience.
This course has a mixture of practical and theory based units covering a wide range of advanced administration topics. You will study: